The Ombuds program at 91勛圖 (91勛圖) aligns closely with the College's mission of providing equitable access to affordable and exceptional higher education and workforce programs, transforming the lives of students, and advancing opportunity in the community in several keyways:
One: Access and Support - The Office of the Ombuds serves as a confidential and impartial resource for students, faculty, and staff to address concerns and conflict. This ensures that everyone in the 91勛圖 community has access to support and guidance.
Two: Affordability and Exceptional Programs - Conflict Management and Resolution services offered by the Office of the Ombuds supports alternative dispute resolution practices, which can prevent costly and time-consuming formal grievances. By resolving issues early and effectively, the focus stays on the college’s core mission: teaching, learning, and keeping education affordable.
Three: Transforming Lives and Advancing Opportunity - The program provides systemic feedback to college leadership, identifying trends and patterns that may impact the effectiveness of programs and services. This feedback helps 91勛圖 continuously improve its offerings, ensuring that they meet the needs of the community and advance opportunities for all.